How To Get Started
We require an evaluation to begin services. The evaluation can be performed by us or another agency.
WALK IN EVALUATIONS AVAILABLE
We accept walk-ins at the following times:
Mondays - 10am
Tuesdays - 9am
Wednesdays - 10am
Please arrive at least 30 minutes before the designated time slot. Walk-ins are on a first come basis. You will also need to complete intake paperwork prior.
QUESTIONS? Our administrative staff would be happy to assist you! Call 775.786.6880 or email questadmin@questreno.com to chat with someone.
What’s next?
Following your evaluation, we will work to get you established with a counselor or therapist.
Once you establish with a counselor or therapist, regularly scheduled individual sessions begin.
Sessions are typically 50 minutes on a weekly, bi-weekly, or monthly bias. We work hard to consider your work schedule and other obligations. Zoom is also available. Please consult with your counselor or therapist about remote sessions.
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Visiting Our Office
In order to maintain a safe and supportive atmosphere for all of our staff and clients, we ask that you consider the following before coming into your appointment:
You may not attend your session under the influence.
You must be at least 25 feet away from the building if you wish to smoke or vape.
Pets are not allowed with the exception of certified service animals.
We have 2 waiting rooms available. Our staff would be happy to explain the options.
Fees are due at the time of your visit.
Please cancel your appointment 24 hours before the scheduled time if you are sick or can’t make it.
The office is open Monday-Thursday from 8:00 am - 6:00 pm and Friday from 8:00 am - 4:00 pm, except when we are closed for the observance of holidays.